Notice If you did not configure the Service user and/or Database connection information during the installation, complete the configuration before attempting to start the services.
Notice
If
you did not configure the Service user and/or Database connection information
during the installation, complete the configuration before attempting
to start the services.
· SQL Server services running
· Log On User set
· Settings files configured
· Valid SMTP server (EventSmith only)
a. Open Control Panel > Administrative Tools > Services.
b. For Server or Client installations, start the following services (in this order):
i. Results Service
ii. Results Launcher
iii. Results Loader
c. For Server installations, start the following services (in this order):
i. Scheduler Service
ii. Scheduler Launcher
iii. DataSmith Batch
iv. DataConnect (used with EventSmith)
v. EventSmith SMTP
Notice
If
you are starting the Scheduler or Batch services for the first time, the
services will request an Enterprise license from the ATS Licensing Server.
You must open ATS Licensing Server Manager and approve the license request.
Once it is approved, you can retry the Service start.