Start the CM4D Services

If you did not configure the Service user and/or Database connection information during the installation, complete the configuration before attempting to start the services.

Prerequisites Quick Check

  • SQL Server services running
  • Log On User set
  • Settings files configured
  • Valid SMTP server (EventSmith only)

Starting Services

Open Control Panel > Administrative Tools > Services.

  • Scheduler Service
  • Scheduler Launcher
  • DataSmith Batch
  • DataConnect
  • EventSmith SMTP

If you are starting the Scheduler or Batch services for the first time, the services will request an Enterprise license from the ATS Licensing Server. You must open ATS Licensing Server Manager in ATS Security and Configuration Manager and approve the license request. Once it is approved, you can retry the Service start.

If you have the CM4D Results services installed on the same machine, start those services as well:

  • Results Sender
  • Results Loader
  • StreamCacheSmith

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