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This section provides a list of unresolved issues at the time of release:
1. After a database upgrade, columns in the Unit List and Overview screen may display data not matching the column header because some columns may have been added in between. TS 6286
2. In some instances, the database table "rept_images" does not delete records older than 14 days, as designed. TS 6289
3. Error when copying Oracle database. (TS 9821)
System.OverflowException: Arithmetic operation resulted in an overflow
This is due to a bug in the Oracle client. To resolve it apply an Oracle client patch described in the following article:
http://www.chriscolotti.us/vmware/gotcha-upgrading-vcenter-4-1-to-5-0-with-oracle-11gr2-may-need-client-patch/
4. The ability to create a component automatically using a vector object that is a circle is not currently supported – an error message stating 'Could not create region' is generated. You will need to draw these components manually.
5. An AutoCAD DWF file cannot be used as a view. If you try to add a DWF file to the images dialog, or if you try to preview a DWF file in the Add Image dialog, Inspect Admin will shut down.
6. Printing a view does not place the components correctly on the image.
7. When saving vector images to disk, the Save button will be disabled if you select a non-supported vector image format.
8. The Admin mask characters for checklist text value questions settings in Oracle do not operate the same as they do in MSSQL.
9. A user can create a number-style checklist question that allows more than nine characters to be entered as an answer. However, Data Collect does not allow more than nine characters to be entered.
10. When more than four shifts are defined in the database, the graphical pattern displayed in the scheduling screens starts to repeat the pattern after the fourth shift. This makes Shift 1 appear the same as Shift 5, Shift 2 the same as Shift 6, and so on.
11. When a travel service is selected for a station, Ticket Type is not available as a selectable option. After closing and re-opening the station properties the "Ticket Type" is there as a option. TS 10254
12. Reset repair does not unlock a question when the answer is reset. It must be unlocked by the operator in Data Collect. TS 11684
13. The checklist answer lookup test button popup does not show any answers. TS 12949
14. Unable to create a second audit on an existing unit. Ensure that a display date is set on the existing audit. TS 11931
15. When editing an existing Dynamic Outlook, if you add a new row before the last row in a group, when you close and reopen the Dynamic Outlook tab you will see that the row that was below the new one has been deleted. This can be avoided by only adding rows to the end of their respective groups. TFS 10354
16. Checklist questions deleted in Admin will not be removed from open tabs in Cockpit. Close and open the tab and the question will disappear. TS 12786
17. Assigning documents can run slowly. It may be possible to speed up the process by selecting a parts folder and then closing and reopening the form. TS 12754
18. When using images from AutoCAD with text notations inside circles, portions of the text may be displayed outside the boundaries in Data Collect. TS 6293
19. When using a large number of views in Data Collect or Auditor, some of them do not display due to memory constraints. Should increasing RAM be not an option, a new SCALE property is available in the Station Properties to reduce the image resolution and therefore the amount of memory used. TS 6309
20. The magnifier window is not currently supported for AutoCAD views. You will need to use the zoom functionality instead.
21. On a Data Collect station configured to use the checklist feature, opening historical units created from a date before the checklist feature was implemented causes the system to create a checklist automatically. The user can simply click 'Cancel' or 'Accept' on the blank checklist to be returned to the historical unit display.
22. If the Data Collect main view is set to full screen, the taskbar may hide the bottom of the Data Collect view.
23. The Flash Report captions do not display what is entered in Layout Manager for the Flash Report.
24. The Data Collect checklist inconsistently makes use of the 'Answered' green diamond symbol. For button style questions, for example, the 'Answered' symbol is correctly used as soon as a user selects one of the available buttons. For text or number style questions, the symbol should appear as soon as the user begins to type – however, the symbol never appears, remaining at the 'unanswered' symbol.
25. Checklist Service may not work when running IIS on the same server as the service. If this happens, change the Checklist Service endpoint to a net.tcp protocol. Be sure to change the baseport to 8202. TS 8772
26. Numerical questions are not handling decimal points from numerical keyboard correctly in locales where decimal separator is a ‘,’. Quick solution: use the ‘,’ from the keyboard. TS 8819
27. Question status icon remains as Unanswered after validation on checklist control on main screen when there is only one question of numerical type. TS 8940
28. For CAD images in the Defects Details layout, the physical x/y coordinates of defects added manually or by failed validation will always be shown as -1000, -1000. TS 10132
29. When Reset Repair has been activated the reset question will still appear as answered until you switch to another unit and back again. TS 12576
30. Views are printed in black and white. TS 12311
31. When creating a new unit in Data Collect the checklist questions assigned to it are not displayed straight away. You need to select another unit and go back to it for the questions to be displayed. This can be fixed by calling the checklist service directly from the create_new_unit stored procedure. For further information go to http://blog.hoegaerden.be/2008/11/11/calling-a-web-service-from-sql-server-2005/. TS 12566
32. Ampersand (&) is not shown in checklist control and popup. TS 12548
33. The dates selected on the Browse data chart do not show all the datasets available. TS 8922
34. While doing input, if a violation occurs and there are no causes assigned to the characteristic, you cannot fill in the violation form. TS 8942
35. The Event Delivery Service will shut down if it tries to deliver a message to an output device service that is missing its file.
36. When you create an event trigger, the Finish button saves your trigger selections. Be sure to make at least one selection in a form before you click Finish or click Cancel to leave a form blank. If you click Finish in a blank form, you receive an error message.
37. When a new Recipient is created and saved the active status is toggled. If it was set to active it will be saved as inactive and vice versa. It must be edited, changed to the correct status and saved again. TS 9142
38. Whenever the licensing client .dll sends a 'shutdown event', this is supposed to result in a message on the application side. This does not (always) seem to happen. The licensing client .dll is writing an entry in the event log stating it sent the shutdown event though. TS 7518
39. In the Reporting application, the PDF reports have the ability to log errors that may occur. This logging is used to help the support team troubleshoot these issues. However, due to security restrictions on most versions of Windows, the built-in IUSR_<machine name> account is only a member of the Guests user group. This group does not normally have the necessary security rights to write into the Event Log. Therefore, since Inspect Reporting runs under the security context of the IUSR_<machine_name> account, the logging from PDF reports is disabled.
To resolve this issue, you must add the IUSR_<machine_name> account to the "Users" user group – this group has the required security rights to write information into the Event Log. Use the following steps to perform this workaround:
a. Go to Administrative Tools > Computer Management.
b. Click on Local Users and Groups > Users > IUSR_<machine_name> user account.
c. Right click on this user and select Properties.
d. On the Member Of tab, click Add.
e. Enter 'Users' in the text field and click Check Names to verify that the group exists.
f. Click OK – the Users group should now be listed on the Member Of tab. Click OK again to return to the Computer Management dialog.
g. Verify that the IUSR_<machine_name> account now is a member of the Users group – click the Groups folder on the left and then double-click the Users group on the right. The account should now be listed there.
h. Restart the IIS service. A quick way to do this is to use a command prompt (Start Menu > Run, then enter 'cmd' and click OK.) Type 'iisreset' to restart the IIS service.
40. When first navigating to Inspect Reporting after it has been closed for a while, a '500 Internal Server Error' sometimes appears. To resolve this issue, you need to restart the Internet Information Services (IIS) service on the reporting server. From Start, Run; type iisreset and click OK.
41. The labels on some of the charts in PDF-based reports can be very small and hard to read. This is especially noticeable in the Multi-Chart Top Ten report and the Multi-Station/Group Top Five report. You can avoid this issue by using shorter descriptions in Inspect Admin.
42. When viewing charts, an error of "Adobe Reader not installed" is sometimes displayed even when Adobe Reader is properly installed. In these cases, clicking 'OK' allows the user to continue with no errors.
43. On a Product Group Listing report or a Concern Spectrum report, double clicking on any of the column headers may be slow to perform the sort if there are many rows in the table. The window footer will display a process message if this is happening.
44. Do not use the Email button to send the displayed report in an email message. Instead, click the Save to Disk button to save the report, and then use your email application to create a message and send the saved report as an attachment.
45. When running Inspect Reporting on a Windows 2003 server: In IIS (Internet Information Services), the Active Server Pages setting must be set to “Allowed‟ for Inspect Reporting to run. This setting is established during installation and should not be changed without recognizing this effect on the application.
46. When exporting a large amount of data to Excel from the Offline Quality report, you might get an error if you attempt to export more than three years of data, depending on the amount of data being exported. The number of records, as well as the quantity of data will affect the size of the range you can export.
47. PDF reports in Classic Reporting do not support Unicode. TS 7784
48. Indicator-based reports count defects twice or more if the part/concern is in more than one category. TS 8174
The following reports are affected:
o Concerns By Category
o Details by Categories
o Repairs by Category (also drilldown does not show any units which is wrong)
o Single Unit Summary by Category
49. FTQ/FTY report using Indicators/Categories displays an excessive amount of defects for the units, as indicated in the previous item. TS 8617
50. If the date format is used in the custom_unit_info table in SQL the information will not be visibile in Classic Reporting. TS 12495
51. Traffic Service is currently not functional but will be fixed shortly.
52. For the OPC Service to be started, the service typically has to be configured to log onto the system using a local system administrator account. That administrator account must exist on the domain in order for the OPC Server to access databases that are on other machines on the network.
53. If a system has network printers installed on it, the Travel Service will have to be set to log onto the system using a local system administrator account that is also a domain user – otherwise, the network printers will not be available when the Travel Service is started.
54. When printing a travel ticket that includes at least one AutoCAD view, some printers will take an extended amount of time to process the travel ticket before the printing is complete. The length of time varies by printer.
55. When IIS is running on the same machine, some of the WCF services interfere with the HTTP protocol. Quick solution: configure the WCF clients to communicate over the NET.TCP protocol. TS 8772
56. Keyboard Layout and Keyboard Type do not work correctly. In the keyboard layout the Sorted Alphabetically option does not work. In keyboard type Numbers Only will show a numeric keyboard while the other two options will display an alphanumeric keyboard.
57. The MS SQL Server login used for the Inspect database must be set to English; otherwise uncommon problems may appear.
58. Czech characters can only be used if the database has been created with Czech encoding.
59. The same 'shortcut keys' used for navigation are sometimes assigned to the different functions. For example, 'C' is the same shortcut key used for both Close and Cancel.
60. Issues with Turkish database collation when searching for stored procedures and functions. Use Latin collation instead. TS 11309