When an event is triggered the result of the trigger, received from the Event Delivery service, is stored in the Event Input Queue. When triggers are processed, the information is sent to the Event Output Queue.
Both the Input and Output can be viewed as follows:
1. Select the Services tab.
2. Click Event Queue.
The Event Queue window opens.
3. Select a date range, event type, status and the maximum number of records to show in the left of the window.
4. Click Filter.
The triggers that were fired that match the criteria are listed in the top pane.
5. Select a trigger.
The following information is displayed:
● Input: The results of the trigger from the Event Delivery service.
● Output: The results of the data being processed by the Event Script Processor Service.
● Recipients: The recipients of the output and the delivery status.
Unprocessed events can be cleared so that they are never processed.
1. Select the Services tab.
2. Click Reset Queues.
The different event types are listed together with the following information:
o Last Value: The ID of the last event of that type that was processed.
o Max Value: The highest ID for an event of that type (both processed and unprocessed).
o # To Process: The number of events of that type still to be processed.
The following actions can be performed:
o Change the last event that was processed: Modify the Last Value to select the ID of the last event that was processed. It will then continue to process events starting with the next ID up.
o Go back to the start of the event queue:
Click the reset button () to
set the Last Value to zero
so that every event will be run again.
o Clear the event queue: Click the clear
button () to set the Last
Value to the Max
Value so that any unprocessed events in the queue will not
be processed. Any events added after this point will be processed.