Startup Troubleshooting

If Reporter encounters a problem, an error message displays the error condition encountered. Listed below are all of the possible error conditions that may arise which starting CM4D Reporter. Click the error message you received to see a possible solution to your problem.

Check 1

Locate registry setting FAILED: HKLM/Software"

Locate registry setting FAILED: HKLM/Software/"

Locate registry setting FAILED: HKLM/Software/Settings"

Locate config folder FAILED: %config-folder Please check your settings and try opening Reporter again!

Check 2

Locate registry data folder FAILED: %data-folder

Locate data folder FAILED: %data-folder
Please check your settings and try opening Reporter again!

Check 3

Locate Reporter document FAILED: %document-folder
Required for operation under this license.

Check 4

Recovery of files FAILED: %settings-folder
Please check file space and permission settings and try opening Reporter again!

Check 5

Locate inbox folder FAILED: %inbox-folder
Correct problem and retry Reporter!

Check 6

Locate scratch folder FAILED: %scratch-folder
Correct problem and retry Reporter!

Check 7

Locate error folder FAILED: %error-folder
Correct problem and retry Reporter!

Check 8

Locate outbox folder FAILED: %outbox-folder
Correct problem and retry Reporter!

Check 9

Locate data translator file FAILED: %translator-filename
Please check your settings and try opening Reporter again!

Check 10

Reporter initialize FAILED!

Check 11

Reporter document open FAILED: %document-filename
Check document and retry!

Reporter database connect FAILED!

Reporter database open FAILED! %error-message

Reporter database open FAILED! %database-name