Event Service is located on the Event Service tab in Inspect Reporting. To access Event Service, you must do the following:
1. Login to Inspect Reporting (see here).
2. In the Inspect Reporting window, click on the Event Service tab.
To use event service following services need to be started (in any order), and they should be set to Automatic start:
● ATS Event Delivery
● ATS Event Monitor Inspect
● ATS Event Script Processor
The ATS Event Server Service and ATS SMTP Device (as well as all other ‘device’ services) are started by the other services.
They should always be set to manual and never manually started. The only exception is if you want to restart one of the device services. Stop all of the device services and then restart Event Delivery Service – it will restart the necessary device services.
If an item is added to the database that will be used in an Event Service script (e.g. product, part, color, area, etc.) the ATS Event Monitor Inspect Service must be restarted.