Activate a License

 

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  1. About License Activation
  2. Process Overview
  3. Generate License Activation Request
    1. Via Email
    2. Via Customer Website
  4. Import License Activation Update
    1. Via Email
    2. Via Customer Website

About License Activation

Only Permanent and Leased licenses can be activated. Before activation these two types are treated as "demo". They need to be activated before the Activate by date. If they are not activated by then they become invalid and the ATS software application requiring that license will not be able to run.

Process Overview

The complete process for activating a license is as follows:

Generate license activation request (in Licensing Server Manager).

Send request to ATS in one of the following ways:

Export request to a file and send it to ATS.

Automatically send request through customer site.

Wait for the request to be processed by ATS.

Receive and apply updates in one of the following ways:

Receive update file from ATS and import it.

Automatically apply the updates when working logged in to the customer site.

Generate License Activation Request

Via Email

Open Licensing Server Manager.

Select the License Store tab.

Click Request Activation in the Import/Export section.

The Get request for activation dialog opens. Only license sets that can be activated (Leased and Permanent) and for which activation has not yet been requested are shown.

Enable the check-boxes for the license sets you want to modify.

Click Export to file.

Select a location and filename for the activation request.

Click Save (the file is saved with a .trg extension).

Send the license activation request to [email protected] or upload on the Customer website.

Via Customer Website

Open Licensing Server Manager.

Select the License Store tab.

Click Request Activation in the Customer Website section.

The Get request for activation dialog opens. Only license sets that can be activated (Leased and Permanent) and for which activation has not yet been requested are shown.

Enable the check-boxes for the license sets you want to modify.

Click Export to Customer Site.

The request is sent to ATS and notifications are sent to the appropriate people to process the request.

Import License Activation Update

Via Email

ATS will send a file (*.trg) containing the requested updates.

Store the update file (*.trg) locally.

Open Licensing Server Manager.

Select the License Store tab.

Click Import Activation File.

Locate and select the update file.

Click Open.

A preview of the licenses to be activated is shown.

Click Next. A report of successful and/or failed activations is shown.

Click Finish button.

The License store tab will be updated to show the new state of activated licenses.

Via Customer Website

Open Licensing Server Manager.

Select the License Store tab.

Click Check for Updates.

The Import from Customer site dialog opens. The upper pane contains new license sets (this includes connection and expiration date updates) and the lower pane contains activation request responses.

If required, change the customer using the drop-down list.

Enable the check boxes in the lower-pane of the license set updates to be imported.

Click Process selected.

Licensing Server Manager indicates whether or not the requested license modifications succeeded.


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