Start the CM4D Services

If you did not configure the Service user and/or Database connection information during the installation, complete the configuration before attempting to start the services.

Prerequisites Quick Check

SQL Server services running

Log On User set

Settings files configured

Valid SMTP server (EventSmith only)

Starting Services

Open Control Panel > Administrative Tools > Services.

For Server or Client installations, start the following services (in this order):

Results Service

Results Launcher

Results Loader

For Server installations, start the following services (in this order):
1. Scheduler Service
2. Scheduler Launcher
3. DataSmith Batch
4. DataConnect
5. EventSmith SMTP

If you are starting the Scheduler or Batch services for the first time, the services will request an Enterprise license from the ATS Licensing Server. You must open ATS Licensing Server Manager and approve the license request. Once it is approved, you can retry the Service start.