CM4D Services

The CM4D product installs several Windows services. Depending on the way you are using CM4D, some of these services may not be available or active.

Service Name	Description	Dependencies/Requirements	References
DataConnect	The Data Connect service is the communication service to ATS data structures. For CM4D, it connects the mail server to CM4D-generated events.	Dependencies: none User Requirements: General Startup Requirements: DataConnect service configuration file Mail Server configuration	DataConnect Service
DataSmith Batch	The DataSmith Batch service monitors folders and handles data files relating to DataSmith Batch processing. Connects DataSmith Batch to the CM4D database, assigns jobs to users, creates Batch folders and monitors the Batch folders for any activity. The instances of DataSmith run via automation to process jobs will inherit permissions from the user running the DataSmith Batch Service.	Dependencies: SQL Server Service User Requirements: General READ/WRITE Access to all Batch Folders READ Access to DataSmith translators used by Batch Jobs Batch User Site Database Privilege Startup Requirements: DataSmith Batch settings file Server License Feature
EventSmith SMTP	The EventSmith SMTP service is the notification service that connects EventSmith to the mail server.	Dependencies: DataConnect Service User Requirements: General Startup Requirements: EventSmith SMTP service configuration file Mail Server configuration	EventSmith SMTP Service
Results Launcher	The CM4D Results Launcher service initializes and manages the CM4D processes used to generate results for the Results Service.	Dependencies: Results Service User Requirements: General Startup Requirements: Results Launcher Settings file	CM4D Results Launcher Service
Results Loader	The CM4D Results Loader service communicates with the Data Bus to process results from CM4D into the Results database.	Dependencies: SQL Server Service User Requirements: General Startup Requirements: Results Loader Configuration file	CM4D Results Loader Service
Results Service	The CM4D Results Service communicates with the Data Bus to process data from CM4D to generate results.	Dependencies: SQL Server Service User Requirements: General Startup Requirements: Results Service Settings file	CM4D Results Service
Scheduler Launcher	The CM4D Scheduler Launcher service initializes and manages the CM4D processes used to generate reports for Scheduler jobs. It is used by the Scheduler Service and CM4D Web to run (or "launch") the instances of CM4D that will be used to open documents and print reports.	Dependencies: Scheduler Service User Requirements: General Must have READ access to the Managed Document(s) used in the Managed Report Must have READ access to the image file used by the Managed Document(s) used in the Managed Report Must have WRITE access to Report Depositories (Scheduler) and User Depository (CM4D Web) Must have WRITE access to the local Scratch folder Scheduler User Site Database Privilege Startup Requirements: Scheduler Launcher Settings file Server License Feature	CM4D Scheduler Launcher Service
Scheduler Service	The CM4D Scheduler service handles the processing of CM4D Scheduler jobs to generate reports. It connects CM4D Scheduler to the database and assigns jobs to users throughout the system.	Dependencies: SQL Server Service User Requirements: General Scheduler User Site Database Privilege Startup Requirements: Scheduler Service Settings file Server License Feature	CM4D Scheduler Service

CM4D Service User

The CM4D Services must be run as a user with some specific privileges. You may choose to run the services with a Domain account user or a Windows user created for the sole purpose of running the CM4D services. It is recommended that the same user is set for all CM4D Services for access consistency, but you may choose to run services with different users.

General Requirements

The following are the general requirements a user running any of the CM4D Services:

Windows User with Administrator Privileges
READ/WRITE Access to Network Share folders relating to CM4D
WRITE Access to CM4D Log folder
Access to CM4D Site and CM4D Databases (if using SQL Server Authentication to connect to the database, this user must also added to the databases in SQL Server)

If an individual service has special user requirements, those will be listed with the individual service descriptions in the previous section.

Set the Service User

Go to Administrative Tools > Services.

Right-click a service and select Properties.

Go to the Log On tab.

In the Log on as section, select This account.

Enter the User credentials for the user account that will run the CM4D service.

Click OK.

Repeat for each CM4D Service.

Once all CM4D services are configured, close Services.

Remember that if your Domain users are required to change their passwords periodically, you will also need to update the CM4D services Log On passwords manually. These passwords to not get updated automatically through the Windows change password operation.

Related Tasks:

Create CM4D Service User

Start the CM4D Services

Related Concepts:

Service Dependencies