Troubleshooting by Topic

CM4D Application Troubleshooting

CM4D - Export Data Format Issues

CM4D - Session ending unable to connect

DataSmith - Argument Null Exception

DataSmith - Destination queue could not be found

DataSmith - Key Not Found

DataSmith - Message Queue service is not available

DataUtility - Destination queue could not found

DataUtility - Failed to send message

DataUtility - Key Not Found

DbConnect - Failed to open CM4D.4ds

DbConnect - Failed to open datasource

DbConnect - Internal exception

DbConnect - Wrong Schema version

SiteManager - Database error Syntax error or access violation

SiteManager - Failed to open datasource

SiteManager - Import Export Users does nothing

SiteManager -Wrong schema version

CM4D Services Troubleshooting

Any CM4D Service - Service started and then stopped

CM4D Results Services

CM4D Scheduler or Results Services - Service started and then stopped

CM4D Scheduler Services

DataSmith Batch Service

DataSmith Batch Service - Stuck on Stopping Service status

Start Services - Service did not start due to logon failure

General CM4D System Troubleshooting

Installer - Digital Certificates

Log File - Database record set failed {call SchemaVersion(?)}

Log File - Unknown License Feature

Run any application - Access denied in registry

Run any application - Licensing error: License Server Unavailable

Run any application - Licensing error: Unlicensed application name

Results Database Troubleshooting

Create Update Results Db - SQLException: CREATE DATABASE permission denied

Results Loader - No data is loaded into the Results Db

Results Loader - Processes and Results are not created in the Results Db

Run Results Database Utility - SQLException: Login failed for user

DataUtility - Access to Message Queuing system is denied.

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