The Auditor application is used to evaluate a finished product prior to delivery, with the same level of detail as a customer would do. The goal is to find those problems that have not been detected during the normal production process so that they can be addressed within the facility and minimize warranty claims.
Auditor can be run on a handheld data collection device or on a stationary PC workstation. Handheld devices are useful for roving data monitoring, whereas stationary workstations are used at fixed data inspection locations. In either case, operators can review quality concerns for a part (including the type and the severity of concern) and then re-evaluate the concern as required.
Audits are generally carried out on a limited number of production units in each shift. The exact units that are going to be audited are usually selected at random by an external system.
An audit can be carried out at any point of the production process but is most frequently performed when the unit is complete and ready for dispatch. At this point it's possible to review how many defects would have made it to the customer without the review and it also acts as a safeguard for catching any defects that may have been created in the very last steps of production.
As well as reviewing and modifying the defects created in Data Collect, the operator is also able to record further information. There is a separate defect severity level and the operator can even state how much of an impact on the customer the defect is likely to have.
In order to correctly use Auditor there are a few steps that must be carried out in other programs before and after:
1. Admin: Create and configure the different possible types of audit. See Audit Configuration Overview.
2. Layout Manager: Create the required layouts, that will be presented to the operator. See Layout Manager Overview.
3. Admin: Setup a station to work with Auditor. See Setting Up Inspection Stations.
4. Cockpit: Setup the inspection steps, views, products and parts. See Inspection Overview
Auditor can then be used as follows:
5. Login to your auditing station.
6. Select a production unit to audit.
7. Enter the required audit details.
8. Enter any defects that are found and assign to the appropriate responsible area.
9. Save the audit.
Once the audits have been performed they can be reviewed and published:
10. Reporting: Publish audits. See Publishing Audits.
11. Reporting: Generate reports for audit information.